Client Services Associate
Bala-Cynwyd, Pennsylvania
As an Client Services Associate in Tomball, you’ll provide personalized, in-home pediatric therapy focused on daily living, sensory, and motor skills. You’ll create and implement care plans with flexible scheduling and strong clinical support. A Texas OT license, master’s degree, CPR certification, and reliable transportation are required. Enjoy a salary of $80K–$95K, up to a $6,000 sign-on bonus, and benefits that support your growth and work-life balance.
- Full Time and Part Time
- 4-5 years experience
- No travel is required for this role.
- 80,000-95,000
Success Profile
What makes a successful Client Services Associate?
Check out the traits we’re looking for and see if you have the right mix.
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Compassionate Leadership
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Clinical Expertise
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Adaptability
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Collaborative Spirit
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Growth-Oriented
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Resilience
Where care and connection
shape the culture
At COFK, support, flexibility, and compassion are woven into every part of the culture.
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Empathy-First EnvironmentTherapists are encouraged to bring heart to healing.
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Flexible SchedulingDesigned to support work-life balance and reduce burnout.
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Graduate Training ProgramPaid, hands-on training for new therapists with less than 12 months of experience.
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Collaborative CommunityTherapists are part of a welcoming, purpose-driven team.
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Diverse Practice SettingsOpportunities in orthopedic, in-clinic, in-school, speech, and occupational therapy.
Responsibilities
Our pediatric specialists are committed to providing high-quality pediatric services that help children and families live their best lives. We empower our community of clinicians to meet children where they are by providing the support and resources necessary to decrease administrative burdens. This focus allows our clinicians to obtain optimal work-life balance.
We are looking for a critical thinker and proactive Client Service Associate that shares our dedication to quality and our genuine concern for the comfort and dignity of our clients.
Position Types Available: Full-Time, In Office/Hybrid
Client Service Associate responsibilities include:
- Coordinates and schedules referrals for new and existing home care services.
- Provides continuity of care in coordinating referrals.
- Communicates to each caregiver all pertinent information regarding client care.
- Keeps caregiver calendars and client information accurate and current.
- Communicates to the departmental Director all pertinent information regarding client/caregiver issues.
- Routinely interact with personnel such as clients, family members, and care managers to facilitate home care services.
- Exhibit an eagerness to work in a team-based environment, while taking independent responsibility for all referrals received.
- Accept changes in duties or new assignments with a positive attitude in a fast-paced environment.
- Work with a sense of urgency while maintaining a high level of detail.
- Use language that consistently reflects a thorough understanding of the home care industry.
- High School Diploma or GED required; college degree is preferred.
- Previous experience in recruiting, scheduling, or sales preferred.
- Strong computer skills with proficient knowledge of Microsoft Word, Outlook, and Excel required.
- Must possess strong interpersonal and customer service skills.
- Must be able to solve complex problems and function effectively in a fast-paced work environment.
- Ability to read, write and communicate in English.
- Bilingual (Spanish/English) preferred.
- A supportive and collaborative work environment.
- Opportunity to Join a Rapidly Growing, Fast-Paced Organization!
- Comprehensive benefits package, including health, dental, and vision insurance.
- Generous Paid Time Off
- 401K
- A chance to make a meaningful impact in the lives of children and families.
- Full-Time, In Office: $55,000.00 - $60,000.00
- Quarterly bonuses
Location: Bala Cynwyd, PA
If you are the best at what you do, and are ready to work with an innovative, positive and supportive organization, please contact us today.
Care Options For Kids is an equal opportunity employer. The Equal Employment Opportunity Policy of Care Options For Kids is to provide a fair and equal employment
It’s such a special thing to be invited into somebody’s house and for them to trust you to build that relationship with their child.
Megan W., COTA
Benefits that empower your future
From hands-on training and continuing education to mentorship and life balance, we offer the support our clinicians need to stay at the top of their game.
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