Lead, Patient Financial Services
- Category
- Administrative
- Date posted
- 06/12/2026
- Job ID
- #16822904
Care Options for Kids connects leading pediatric specialists with families to provide best-in-class pediatric therapy, nursing, and school-based services. We seamlessly integrate into children’s lives by bringing individualized care to children where they live, work, and play.
Our pediatric specialists are committed to providing high-quality pediatric services that help children and families live their best lives. We empower our community of clinicians to meet children where they are by providing the support and resources necessary to decrease administrative burdens. This focus allows our clinicians to obtain optimal work-life balance.
Lead, Patient Financial Services
Position Summary:
The Lead role is a subject matter expert (SME) responsible for overseeing a specific revenue cycle function or payer group while managing a small team of up to three employees. This role involves training, auditing, and ensuring adherence to best practices while maintaining an 80% caseload of medium to high-complexity accounts
Functional Responsibilities:
Note: All roles include administrative tasks that support core revenue cycle outcomes.
Education, Experience, and Competencies:
Job Title: Lead, Revenue Cycle Patient Financial Services
Classification: Exempt
Reports to: Manager or Director of Revenue Cycle
Salary Range: $24.00 to $28.00/hour
Location: Hybrid/Remote in Denver, CO
Apply by: 6/20/2026
What We Offer:
Care Options For Kids is an equal opportunity employer. The Equal Employment Opportunity Policy of Care Options For Kids is to provide a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. Care Options For Kids hires and promotes individuals solely on the basis of their qualifications for the job to be filled. Care Options For Kids believes that associates should be provided with a working environment which enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. We expect and require the cooperation of all associates in maintaining a discrimination and harassment-free atmosphere.
Our pediatric specialists are committed to providing high-quality pediatric services that help children and families live their best lives. We empower our community of clinicians to meet children where they are by providing the support and resources necessary to decrease administrative burdens. This focus allows our clinicians to obtain optimal work-life balance.
Lead, Patient Financial Services
Position Summary:
The Lead role is a subject matter expert (SME) responsible for overseeing a specific revenue cycle function or payer group while managing a small team of up to three employees. This role involves training, auditing, and ensuring adherence to best practices while maintaining an 80% caseload of medium to high-complexity accounts
Functional Responsibilities:
- Authorization Services: verification of insurance benefits, coordination of benefits, and authorization obtainment for on-going services that supports access to care and high collection performance.
- Billing/Accounts Receivable Services: accurate and timely bill submission, denied claim management and A/R management for all payor types that enables high compliance and timely collection.
- Cash Services: entry of payment and adjustment transactions into EMR system, reconciliation of transactions against deposits and monitoring of incorrectly paid claims to support efficient payment and accurate accounting for A/R.
- Revenue Cycle Operations Services: provision of technical and business support to revenue cycle teams that provides integration, scale and controls.
Note: All roles include administrative tasks that support core revenue cycle outcomes.
Education, Experience, and Competencies:
- Min. three (3) years of revenue cycle experience in a patient access, billing or accounts receivable.
- Minimum of one year experience within a supervisory or lead role is preferred. Proven experience leading others regardless of people management is required.
- High school diploma or GED required. Four-year college degree is strongly preferred.
- Competency with computers and other technology that are utilized to conduct job functions including Microsoft suite, payer portals, and EMR.
- Experience in training, coaching, or mentoring in a revenue cycle or healthcare billing environment.
- Ability to analyze revenue cycle data and implement process improvements based on findings.
- Strong problem-solving, communication, and interpersonal skills.
General Duties and Responsibilities:
- Lead and manage up to three team members, providing mentorship, training, and performance oversight.
- Conduct quality audits to ensure compliance with payer requirements, internal policies, and regulatory standards.
- Manage and resolve high-complexity revenue cycle cases while assisting team members with escalation issues.
- Develop and implement process improvement initiatives to enhance team efficiency and accuracy.
- Collaborate with cross-functional teams, including billing, collections, compliance, and branch operations, to ensure seamless operations.
- Act as a primary liaison between the team and senior leadership, providing insights and performance updates.
- Monitor and report on team productivity, identifying areas for development and training.
- Treat and communicate with clients, families, co-workers, referral sources and caregivers with courtesy, respect, and consideration.
- Maintain confidentiality of all clients, caregivers, and business information.
- Comply with all applicable laws, regulations, policies, procedures, and guidelines.
- Maintain professional/technical competency and proficiency of job responsibilities by attending and participating in meetings, conferences and education programs as requested.
- Perform all job responsibilities with a friendly, positive, and team-oriented attitude.
- Adherence to the company’s telecommuter policy.
- Leadership skills with the ability to mentor and develop team members.
- Strong analytical abilities to identify trends and implement corrective actions.
- In-depth expertise in revenue cycle management, payer regulations, and reimbursement policies.
- Exceptional communication skills for team collaboration, payor engagement and family interaction.
- Ability to balance workload between leadership responsibilities and active caseload management.
- Days Sales Outstanding (DSO): Average # of days to receive payment for services. Operational efficiency measure. Company target is < 25 days.
- Aged Accounts Receivable (AAR): % of accounts receivable greater than 90-days as compared to total A/R. Company target is <10%.
- Bad Debt Rate (BDR): $ of bad debt write-offs as compared to average revenue. Company target is <0.50%
- Collection Rate: % of cash collections as compared to revenue. Company target is > 99%
- Cost to Collect: Comparison of costs against revenue as a %. Company target is <1.2%
- Company Financial Measure: Drive EBITDA growth through effective revenue cycle management strategies. Company target is > 10%.
Job Title: Lead, Revenue Cycle Patient Financial Services
Classification: Exempt
Reports to: Manager or Director of Revenue Cycle
Salary Range: $24.00 to $28.00/hour
Location: Hybrid/Remote in Denver, CO
Apply by: 6/20/2026
What We Offer:
- A supportive and collaborative work environment.
- Opportunity to Join a Rapidly Growing, Fast-Paced Organization!
- Comprehensive benefits package, including health, dental, and vision insurance.
- Generous Paid Time Off
- 401K
- A chance to make a meaningful impact in the lives of children and families.
Care Options For Kids is an equal opportunity employer. The Equal Employment Opportunity Policy of Care Options For Kids is to provide a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. Care Options For Kids hires and promotes individuals solely on the basis of their qualifications for the job to be filled. Care Options For Kids believes that associates should be provided with a working environment which enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. We expect and require the cooperation of all associates in maintaining a discrimination and harassment-free atmosphere.
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